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Home Office

Apprenticeship manager Review

at Home Office

Higher Level Apprenticeship

Human Resources

Liverpool

Review Submitted: April 2025

Overall Rating

4.1 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3.5/5 - Overview of Role
5/5 - Skills Development
3.8/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
• Monitoring the progress of the wider apprenticeship population against the apprentice strategy measures and business plan activities to highlight issues or concerns to Line Managers and Business Leaders to allow for appropriate interventions to take place.
• Partnering with the business leaders on achieving measures by utilising data and evaluation to help them understand and work with suppliers on positioning apprenticeships to meet business requirements.
• Contract manager for bronze supplier contract, ensuring delivery of apprenticeship provision is of the highest quality, managing risks and issues and monitoring key performance indicators (KPIs) and service level agreements (SLAs)
• Connecting with other Cohort Managers on a regular basis to share knowledge and ensure consistency of service is being delivered and building an Apprentice community for current and alumni apprentices.
• Proactively seeking out new ways to improve the apprentice experience through internal (cross government) and external benchmarking of best practice and driving continuous improvement.
• Overseeing the coordination and delivery of the apprenticeship induction events for all apprentices, including the signing of the apprenticeship agreement between the apprentice, line manager and learning provider.
• Develop a thorough understanding and up-hold the apprenticeship standards, the curriculum, explore how this offer can be expanded, and how learning should be delivered to ensure a positive learning experience.
• Increasing engagement opportunities to drive the apprenticeship agenda and think ‘apprentice first’ approach.
Other Day-to-day Activities
You will also be expected to carry out the following day to day activities:
• Building a strong profile and network across HR and wider Home Office.
• Supporting the development and continuous improvement of the apprenticeship offer; identifying new ways in which to support the apprentice and line manager and putting in place interventions where needed to build capability e.g., mentoring and design and delivery of learning support sessions.
To what extent do you enjoy your programme?
2/5
Have enjoyed the apprenticeship itself, the home office have been very supportive, however I dont feel the provider was the best.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
More specific HR
More about legislation and strategic workforce planning

Structure and Support

How well organised/structured is your programme?
2/5
It was structured but changed all the time, it wasnt consistent, the tutors came and went fast, and i dont feel the provider supported as much as they could
How much support do you receive from your employer?
5/5
I received lots of support from my employer, from arranging shadowing in areas i was interested in, to supporting grievances and decision making to learn, to opening up opportunities within my role to stretch and support the apprenticeship.
How much support do you receive from your training provider when working towards your qualifications?
3/5
I had far to many talent coaches, i dont feel supported at all until the very last tutor who was amazing, but trying to get me to where i needed to be from previous errors wasnt easy and dampened my enjoyment.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I think its made me consider and think about HR more widely and how to consider other factors within my role
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
there as so many its hard to choose as an employee they support learning and development

Recommendations & Advice

Would you recommend Home Office to a friend?
Yes
Why?
They are a great employer, very supportive, help with career progression/development if wanted. So many opportunities to get involved with.
What tips or advice would you give to others applying to Home Office?
Apply for a position that interests you and not because of the grade
In This Review
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