Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Handling food orders
Taking orders and money and organising orders and customers
Providing expert knowledge of our services and creating feel good moments for our customers
Handling complains and queries professionally and efficiently
Assistant management with running shifts and areas
Taking orders and money and organising orders and customers
Providing expert knowledge of our services and creating feel good moments for our customers
Handling complains and queries professionally and efficiently
Assistant management with running shifts and areas
To what extent do you enjoy your programme?
5/5
I throughly enjoy the programme and the way it’s handled and laid out. It’s very flexible and allows all styles of learning
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I’ve learnt how to tailor my customer service to individual customers needs and how to identify who will benefit from what help
Structure and Support
How well organised/structured is your programme?
5/5
It’s very intuitive and methodical which allows a good rate of learning and development
How much support do you receive from your employer?
2/5
Support from employer is not great and can sometimes be taken for granted as I have learnt skills normal staff don’t know which can lead to extra stress and responsibility without insensitive or Recognition.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My provider has gone above and beyond with supporting me with extra meetings and calls when needed to make sure I get the best help possible.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It’s given me a unique perspective on my job that regular staff do not have which allows me to excel and achieve more.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
McDonalds have many extra activities from charity work to nationwide football tournaments
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
Great pay and benefits
Flexibility in hours and days worked
Supportive and caring towards their staff
Flexibility in hours and days worked
Supportive and caring towards their staff
What tips or advice would you give to others applying to McDonald's?
Highlight customer service experience
Don’t take it to unserious as it’s a few of us careers and managers will not allow that kind of behaviour
Don’t take it to unserious as it’s a few of us careers and managers will not allow that kind of behaviour
