Information Communications Technician (Support Technician) Review
at Node4
Level 3 Apprenticeship
Information Technology
Derby
Review Submitted: April 2025
Overall Rating
4.2 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
5/5
-
Skills Development
3.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Answering phone calls, doing first line checks/triage on end user issues, monitoring alerts, liaising with vendors and stakeholders.
To what extent do you enjoy your programme?
4/5
I really enjoyed the program, Node4 has a good work culture and great colleagues
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
My confidence has improved massively and I have developed many technical skills
Structure and Support
How well organised/structured is your programme?
4/5
The programme is well structured
How much support do you receive from your employer?
3/5
Good
How much support do you receive from your training provider when working towards your qualifications?
4/5
Good amount of support
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
My qualification gives me the foundation of industry basics
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes - social events, lots of communities and people take part in sports
Recommendations & Advice
Would you recommend Node4 to a friend?
Yes
Why?
It is a great place to work, with supportive colleagues and a good culture
What tips or advice would you give to others applying to Node4?
Be yourself!
