Customer Account Executive Review
at Unilever
Level 3 Apprenticeship
Sales
Kingston upon Thames
Review Submitted: April 2025
Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
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Overview of Role
4/5
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Skills Development
3.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My role was a Customer Account Executive. I worked in the Morrison's, nutrition team. I had responsibility of the Marmite Account, Shippers and the field team. I also updated the modeller so that all the numbers were updated weekly for our weekly sales.
To what extent do you enjoy your programme?
3/5
I did enjoy the programme however I do feel like there should be more opportunities to understand specifics about the programme. My apprenticeship was called Business Admin, however it was mainly excel. This was great as I have developed so much through using excel however I didn't expect it to be mainly that.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I would say skills I have developed would be communication, team-work, problem solving and also my time management. These are all skills I feel I had prior to Unilever from working in other job roles, however some I was less confident on, so they have improved.
Structure and Support
How well organised/structured is your programme?
4/5
How much support do you receive from your employer?
2/5
I had a call at the beginning of the year explaining we would get regular catch ups. This did not happen and any emails I have been sent, it takes a while to hear back from so I feel there was very little support and Manpower have been reluctant to respond. I was directly emailed about taking part in a interview after finishing my apprenticeship as to which I accepted and asked some questions back, and heard nothing, so quite disappointing. I also feel like there could of been more support towards the end of our apprenticeships in terms of next steps.
How much support do you receive from your training provider when working towards your qualifications?
4/5
Multiverse were supportive
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Recommendations & Advice
Would you recommend Unilever to a friend?
Yes
Why?
Great culture, learning skills and oppurtunities
What tips or advice would you give to others applying to Unilever?
Be yourself
