Apprentice Facilities Support Assistant Review
at University of Oxford
Level 2 Apprenticeship
Customer Service
Oxford
Review Submitted: April 2025
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Taking care of compliances around the building, some customer service and occasional catering assistance
To what extent do you enjoy your programme?
5/5
I very much enjoy the program
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt more than I though I would initially.
Structure and Support
How well organised/structured is your programme?
5/5
Very well organised, I always know how each task will work as they don’t change much apart from the actually learnt content but the way of doing them is always the same
How much support do you receive from your employer?
5/5
So much, I honestly have never experienced such a supportive and amazing group of people, they have taught me everything I know and more about Facilites
How much support do you receive from your training provider when working towards your qualifications?
5/5
I know I can always ask as many questions as I need to get the work done, they feedback is clear and kind worded
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
The tips and tricks I learn about each section of my apprenticeship means that I more and more confident with what task to complete and how to complete them safely and properly
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
There are occasional evening here and there but not too many
Recommendations & Advice
Would you recommend University of Oxford to a friend?
Yes
Why?
The teams and people in those teams are always so lovely, it honestly feels like a kind and caring community that I hope to work in for as long as possible
What tips or advice would you give to others applying to University of Oxford?
Be efficient, people love someone who gets things done proactively.
