Performance Data Analyst Review

I am a Performance Data Analyst working in Social Housing. My role is to support the business’s reporting needs and advocate good data quality and integrity. This is essential for making evidence-based decisions so that we can strive to give the best service to our customers.

The programme was well structured with modules split over about 15 months, with 3-4 projects throughout. I feel like there was some disorganisation due to the programme being delivered virtually, so in-between sessions it was mostly self-guided and more difficult to pace as my first time as an apprentice.

I received excellent support from my employer. My manager had introduced this opportunity to me and continued to encourage me throughout the programme, allowing me time and space to run both my apprenticeship and daily role concurrently. My employment co-ordinator also provided extra support and check-ins to talk about my experience.

I received moderate support from my training provider. They were committed and prompt in the classes but I feel that there should have been a lot more guidance on planning and preparing our projects. The emphasis on learning time was much greater so preparing for our assessments felt rushed and incomplete.

My apprenticeship took place during my employment, so it was additional learning with my existing role. I felt that all the skills obtained are applicable and relevant. I have gained confidence to apply these new skills and the experience has boosted my performance which has seen lots of positive feedback ever since.

Yes

WCHG have been a very supportive employer. There are regular opportunities to grow personally and professionally through structured training. I have been able to apply my learning to my role and share my knowledge with others. There is a positive culture of recognising achievements large and small across the business.