Travel Advisor Review
at TUI UK & Ireland
Level 3 Apprenticeship
Sales
Walsall
Review Submitted: April 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Travel agent, this includes selling, amending cancelling holidays along with meeting targets and dealing with customer service issues or grievences anything to do with holidays - we deal with!
To what extent do you enjoy your programme?
5/5
My experience was so enjoyable, though the work wasnt always the easiest for me, i knew that throughout me completing each piece of work i was expanding my knowledge and growing in role.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes, I have learnt so many new skills throughout my apprenticeship, whether this be through the work or on the job experience. The work I have been set has gave me the knowledge i need to grow in my role and expand my information.
Structure and Support
How well organised/structured is your programme?
5/5
So well organised in my opinion, each piece of work was set clearly in the time space given and the instructions were easy to follow, it was nice to know that I had support from fellow apprentices and coaches in our shared teams channel whenever it was needed.
How much support do you receive from your employer?
5/5
A lot, i always had a point of contact whether that be in my store or via teams/email,support was available to me at anytime.
How much support do you receive from your training provider when working towards your qualifications?
5/5
A lot, every step towards the end qualifications was given to me clearly and with all of the information needed,my coach always made sure that i was supported throughout.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification gave me so much knowledge that i may not have learnt on the job, this has allowed me to excell and become top seller in my superstore and win apprenticeship awards!
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, I always get involved with extra activities, for example, power hours on areas that i am unsure about, mingles where we are updated on the most important information bi-monthly and supporting new apprentices to take on more responsibility.
Recommendations & Advice
Would you recommend TUI UK & Ireland to a friend?
Yes
Why?
I am so lucky to work for TUI, we get extra days off for well-being, Christmas shopping and even more opportunities to grow and expand my knowledge constantly.
What tips or advice would you give to others applying to TUI UK & Ireland?
Be confident! I wasn't always sure on what to expect coming into role with no previous experience but I have been guided through every step of the way, confidence helped me through all of the steps it took to be successful within my role.
