Deputy Account Manager Review
at Compass group
Higher Level Apprenticeship
Catering
EC1A
Review Submitted: April 2025
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
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Overview of Role
4/5
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Skills Development
4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I support operations across multiple sites, ensuring service excellence, financial performance, and team coordination. Day-to-day, I manage client relationships, oversee project delivery, troubleshoot issues, and guide managers to meet KPIs while aligning with brand standards and strategic goals.
To what extent do you enjoy your programme?
4/5
I’ve really enjoyed the apprenticeship—it’s challenged me in the right ways and helped me grow both professionally and personally. The blend of practical learning and real-time application has been rewarding, and I’ve appreciated the opportunity to reflect, develop new skills, and build my confidence as a leader.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
As part of my apprenticeship, I’ve developed leadership, strategic thinking, and effective communication skills. I’ve enhanced my ability to manage teams, drive performance, and deliver projects. I’ve also gained confidence in problem-solving, stakeholder engagement, and using data to inform decision-making and continuous improvement.
Structure and Support
How well organised/structured is your programme?
4/5
The apprenticeship has been well-structured, with a clear framework that balances learning modules, practical application, and regular support. The scheduled reviews and coursework deadlines kept me on track, while the flexibility to apply learning to real workplace scenarios made the experience more relevant and impactful.
How much support do you receive from your employer?
4/5
I’ve received strong support from my company throughout the apprenticeship. My line manager and wider team have been encouraging, providing time, resources, and guidance when needed. They’ve helped me apply my learning to real situations and have shown genuine interest in my development and progression.
How much support do you receive from your training provider when working towards your qualifications?
4/5
I’ve received consistent support from my training provider, with regular check-ins, clear feedback, and helpful guidance on assignments. They’ve been responsive to questions, provided useful resources, and helped me stay focused and organised while working towards my qualification.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
The qualification has helped me perform better by strengthening my leadership, strategic planning, and communication skills. It’s given me practical tools and frameworks I can apply directly to my role, improving my confidence in decision-making, managing teams, and driving continuous improvement across the business.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes, there are plenty of extra-curricular activities at work, including social events, charity initiatives, professional networking opportunities, and team wellbeing activities. These offer a great way to connect with colleagues, build relationships across departments, and engage with the wider business community.
Recommendations & Advice
Would you recommend Compass group to a friend?
Yes
Why?
I’d recommend Compass as an employer because it offers great opportunities for growth, development, and progression. The culture is supportive and inclusive, with strong leadership and a focus on people. You’re encouraged to bring ideas forward, take ownership, and make a real impact in your role.
What tips or advice would you give to others applying to Compass group?
Be yourself and show genuine passion for hospitality and service. Highlight your willingness to learn, take initiative, and work as part of a team. Do your research on Compass and its values, and be ready to share how you can contribute and grow within such a large, diverse organisation.
