Unit Manager Review
at Compass group
Higher Level Apprenticeship
Hospitality Management
Telford
Review Submitted: April 2025
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
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Overview of Role
4/5
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Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
As a Unit Manager I am responsible for overseeing all operations within a specific department or area, ensuring smooth operations, managing staff, HR, control budget and achieving performance targets, while also focusing on customer experience and profitability.
To what extent do you enjoy your programme?
3/5
I'd will like to learn and master catering and hospitality operational skills.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I learn and develop within time , leadership and management, communication, and interpersonal skills are essential for motivating and managing a team.
Problem-Solving: Ability to identify and resolve issues quickly and effectively.
Customer Service: Excellent customer service skills and a focus on delivering exceptional guest experiences. My unit is one of the best quoted by customers, stakeholders and companies.
Organizational Skills: Strong organizational and time management skills to manage multiple tasks and priorities.
Financial Acumen: Understanding of budgets, financial reporting, and cost control.
Experience: Previous experience in a hospitality setting in a management role.
Industry Knowledge: Knowledge of relevant industry standards and best practices.
Problem-Solving: Ability to identify and resolve issues quickly and effectively.
Customer Service: Excellent customer service skills and a focus on delivering exceptional guest experiences. My unit is one of the best quoted by customers, stakeholders and companies.
Organizational Skills: Strong organizational and time management skills to manage multiple tasks and priorities.
Financial Acumen: Understanding of budgets, financial reporting, and cost control.
Experience: Previous experience in a hospitality setting in a management role.
Industry Knowledge: Knowledge of relevant industry standards and best practices.
Structure and Support
How well organised/structured is your programme?
3/5
Not to bad , but a bit straggling. I m working in a busy environment , so I will need more easy structure to follow.
How much support do you receive from your employer?
5/5
All the support I need
How much support do you receive from your training provider when working towards your qualifications?
4/5
I just start 2 month ago , so until now I am happy
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I can answer this question much more concisely after 6 months.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes.
Recommendations & Advice
Would you recommend Compass group to a friend?
Yes
Why?
ESS TESC Compass Group, pays full attention to its employees and offer career support.
What tips or advice would you give to others applying to Compass group?
Just... go for it!
