service advisor Review
at MOTUS Commercials
Level 3 Apprenticeship
Customer Service
Gloucester
Review Submitted: April 2025
Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
4/5
-
Skills Development
3.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My role as a service advisor day to day is to use my role to assist customers, make job cards, book in vehicles and take payments.
To what extent do you enjoy your programme?
5/5
i thoroughly enjoy my apprenticeship at motus. I think it is giving me a really good experience . I also think i am really benefiting by learning on the job with my colleagues to support around me. I would strongly suggest a apprenticeship to young people.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learnt how to assist and formally greet customers. I have learnt how to use time management skills, how to use IT packages and how to properly email customers ect...
Structure and Support
How well organised/structured is your programme?
4/5
My program is very well organised. I have a monthly zoom call with a trainer from skillnet to discuss my progress.I also complete course work and hand it in on these meetings.
How much support do you receive from your employer?
4/5
i receive support from my employer when needed.
How much support do you receive from your training provider when working towards your qualifications?
3/5
i revive support from my training provider at skillnet on our monthly zoom calls.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
This skills of a business admin can apply to my job, for example time management.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
no
Recommendations & Advice
Would you recommend MOTUS Commercials to a friend?
Yes
Why?
It's a well supported place for an apprenticeship.
What tips or advice would you give to others applying to MOTUS Commercials?
Learn more about HGVs before starting.
