apprentice tech advisor Review
at PlusNet PLC
Level 2 Apprenticeship
Customer Service
Sheffield
Review Submitted: March 2025
Overall Rating
3.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
3/5
-
Skills Development
3.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Taking calls in regard to faulty broadband or landlines and helping to solve the issue.
To what extent do you enjoy your programme?
4/5
I enjoy it a lot
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
Yes, I am much more confident speaking to people and articulating my sentences so people understand what I am saying.
Structure and Support
How well organised/structured is your programme?
4/5
Very organised, it is a very well run organisation.
How much support do you receive from your employer?
4/5
My employer gives me lots of support.
How much support do you receive from your training provider when working towards your qualifications?
4/5
A lot
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It helped me learn certain laws that I use to help my customers feel secure when joining us.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
No.
Recommendations & Advice
Would you recommend PlusNet PLC to a friend?
Yes
Why?
It is a great work environment with great people.
What tips or advice would you give to others applying to PlusNet PLC?
Be yourself.
