customer service adivsor Review
at PlusNet PLC
Level 2 Apprenticeship
PR and Communications
Sheffield
Review Submitted: March 2025
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
i answer customers call and help them get back on to their broadband
To what extent do you enjoy your programme?
4/5
i love it
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
yes, confidence, team working skills, empathy and active listening
Structure and Support
How well organised/structured is your programme?
5/5
very organised and structured
How much support do you receive from your employer?
4/5
i recieve support alot if i need it
How much support do you receive from your training provider when working towards your qualifications?
5/5
every week i get support
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
very well it makes me better in my role
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
social activities sometimes
Recommendations & Advice
Would you recommend PlusNet PLC to a friend?
Yes
Why?
because it is a great place to work with great people
What tips or advice would you give to others applying to PlusNet PLC?
do your best and be honest
