Technical Analyst Apprentice Review

Item: Technical Analyst Apprentice at Premier Foods
Rating: 4.7
Author: Anonymous

at Premier Foods

Level 3 Apprenticeship

Computer Systems Engineering

Southampton

Review Submitted: March 2025

Overall Rating

4.7 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role

5/5 - Skills Development

4.4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

5/5

I am a technical support analyst and it involves getting tickets, calling users and troubleshooting their IT issues. Sometimes to fix these things I have to raise changes to get authorization to do more risky work

To what extent do you enjoy your programme?

5/5

I am enjoying my program as it is getting me practical experience

Skills Development

Have you learnt any new skills or developed existing skills?

5/5

I have developed my existing skills and I am continuing to gain new skills. I have improved my time management and troubleshooting skills.

Structure and Support

How well organised/structured is your programme?

5/5

It is well organised and there is a good timetable. I get monthly training sessions with a trainer and regular catch ups with my coach.

How much support do you receive from your employer?

5/5

I get regular meeting with my manager and my buddy within work to make sure that my apprenticeship is progressing nicely. I have regular 1-2-1s which also make sure that everything is going well.

How much support do you receive from your training provider when working towards your qualifications?

5/5

I get a lot of support I get a monthly catchup session from my coach where we go over everything and we make sure that everything is progressing. He also helps me with feedback on each of my tasks and areas to improve.