Shift Running Floor Manager Review
at McDonald's
Level 3 Apprenticeship
Hospitality Management
Hartlepool
Review Submitted: March 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
In my role as Shift Manager, I take lead of crew members and can efficiently organise and delegate tasks to them. I am experienced in problem-solving, staying calm under pressure as well as being fully trained in food and hygiene safety.
Recently I have taken on a new role within my restaurant heading our SPA group which takes care of maintaining all aspects of Service, Production and Assembly within the restaurant.
Recently I have taken on a new role within my restaurant heading our SPA group which takes care of maintaining all aspects of Service, Production and Assembly within the restaurant.
To what extent do you enjoy your programme?
5/5
I enjoy engaging in a new learning experience to challenege myself to do better and be more knowledgeable in my role.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Communication
Leadership
Customer Service
Collaboration and Teamwork
Leadership
Customer Service
Collaboration and Teamwork
Structure and Support
How well organised/structured is your programme?
5/5
Information and tasks are easy to locate and complete, the mentorship is there to support and guide me.
How much support do you receive from your employer?
5/5
My employer is supportive of my time and my apprenticeship, available if I have any worries or queries.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My training provider has all the information I need to work towards my qualification.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I have gained more knowledge and skills through my apprenticeship and better confidence to perform in my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
We hold charity events, workplace social outings and football games that we can get involved in.
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
It's a great place to work and gain new experiences such as confidence and understanding of the hospitality industry.
What tips or advice would you give to others applying to McDonald's?
To just go for it and take the initiative to take on a career.
