Retail apprentice Review
at TUI UK & Ireland
Level 3 Apprenticeship
Sales
Peterborough
Review Submitted: March 2025
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
4/5
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Skills Development
4.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Talking with different customers in real life and over the phone and advising on different parts of their holiday planning and providing them with accurate information to help them make their decisions
To what extent do you enjoy your programme?
5/5
I absolutely love going to work every day it’s lovely to see different people every day and the staff are so nice to
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I’ve learnt to confidently speak to strangers in real life and over the phone I have also learnt valuable customer service skills
Structure and Support
How well organised/structured is your programme?
4/5
Very organised and very clear for me to see my apprentice work
How much support do you receive from your employer?
5/5
I receive all support from my employer and any questions I’ve ever asked They’ve provided me with the correct answers they are all so lovely and never fail to helped me when I need help
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive all support and she gives me very good and detailed feedback along the way so that I can improve my work
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Not really we do have communal Facebook pages and we do get the opportunity to go on educationals once we turn 18
Recommendations & Advice
Would you recommend TUI UK & Ireland to a friend?
Yes
Why?
Such a lovely company with so many opportunities once you finish the apprenticeship from cabin crew all the way to staying in retail support I love my job and would recommend anyone who’s unsure what they want to do in the future
What tips or advice would you give to others applying to TUI UK & Ireland?
Be yourself and be confident in yourself
