Customer Analyst Review
at DHL
Level 3 Apprenticeship
Logistics and Operations
Watford, Hertfordshire
Review Submitted: March 2025
Overall Rating
3.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
3/5
-
Skills Development
2.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
2/5
On a day to day basis I do a lot of reporting. We have to publish around 5 reports a day and investigate the data we are gathering for these reports. I also do a lot of live escalations and queries alongside the reporting.
To what extent do you enjoy your programme?
4/5
I really enjoy the programme, I have a really nice skills coach and I look forward to our sessions
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
- Learnt how to use Excel
- Become more independent
- Become better at analyising data
- Become more independent
- Become better at analyising data
Structure and Support
How well organised/structured is your programme?
4/5
Very organised
How much support do you receive from your employer?
1/5
How much support do you receive from your training provider when working towards your qualifications?
4/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
No
Recommendations & Advice
Would you recommend DHL to a friend?
Yes
Why?
Its a really good company and its good if you want to grow your career
What tips or advice would you give to others applying to DHL?
It's okay to ask for help if you are struggling
