Tech Ops Executive Review
at Adopstar
Level 3 Apprenticeship
Digital Marketing
Exeter
Review Submitted: March 2025
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
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Overview of Role
4/5
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Skills Development
4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I work in Tech Ops, bridging Dev Ops and Ad Ops. Day-to-day, I troubleshoot ad delivery, monitor infrastructure, implement ad technologies, analyse performance data, coordinate with developers and ad teams, and maintain platform reliability, ensuring smooth technical operations and maximising advertising revenue and efficiency.
To what extent do you enjoy your programme?
4/5
I genuinely enjoy the constant opportunities to learn—there hasn't been a single day without gaining valuable workplace knowledge, further enhanced by my apprenticeships. I'm currently completing the Customer Service Specialist L3, complimenting my expanding skillset.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Since joining Adopstar, I've significantly expanded my skill set—from excelling in Ad Operations and Affiliate Marketing to starting in Tech Ops and now moving towards Development—all within just three years!
Structure and Support
How well organised/structured is your programme?
4/5
I appreciate that my current apprenticeship offers flexibility, letting me focus and work at my own pace. Although there are deadlines, I'm not constantly rushed, which gives me space for creativity and deeper thought on the topics I'm exploring.
How much support do you receive from your employer?
4/5
I receive all the support I need—whenever I voice any concerns or queries, my employer always goes the extra mile to support my learning journey.
How much support do you receive from your training provider when working towards your qualifications?
4/5
I have regular check-ins with my trainer, who always provides clear, helpful instructions. If I need extra support or additional time, I just have to ask—I consistently receive all the support I need.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
The qualification provides a solid foundation in customer service principles, helping me refine communication, problem-solving, and stakeholder management skills. While much of my role is technical, the training enhances my ability to handle escalations, collaborate effectively, and improve service delivery within Tech Ops.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
There are opportunities to engage in social activities, team meetups, and professional networking events. While my role is primarily focused on Tech Ops, collaboration with other teams provides a chance to connect, share knowledge, and participate in wider company initiatives.
Recommendations & Advice
Would you recommend Adopstar to a friend?
Yes
Why?
I’ve always found it challenging to navigate work and everyday responsibilities due to past mental health struggles. Since joining Adopstar, I’ve had unwavering support, encouragement, and the drive to succeed. This company has played a huge role in helping me build a stable, happy life with my family.
What tips or advice would you give to others applying to Adopstar?
Experience shapes the soul just as education shapes the mind. Embrace every opportunity, and you’ll gain the best of both.
