Travel Advisor Review
at TUI UK & Ireland
Level 3 Apprenticeship
Customer Service
Crawley, West Sussex
Review Submitted: March 2025
Overall Rating
4.2 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
4/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
travel advisor, booking and amending holidays, taking calls, working in the travel money bureau
To what extent do you enjoy your programme?
3/5
i enjoy my programme quite a lot as i learn many new things and get a qualification at the end
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
i learned more customer service skills and improved my sales skills
Structure and Support
How well organised/structured is your programme?
4/5
my programme is very structured with different categories for my assignments, set process for submitting each task and my end point assessment
How much support do you receive from your employer?
5/5
i recieve a lot of support from my employer and i get offered time away from the shop floor to complete my apprenticeship tasks
How much support do you receive from your training provider when working towards your qualifications?
4/5
i recieve good support from my training provider with regular reviews and contact available to ask questions of any kind
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
my qualification provides me with a lot of knowledge i can pass onto my daily role
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
we often have social activities as a team, and professional events regarding different aspects of the job such as social media, disney etc
Recommendations & Advice
Would you recommend TUI UK & Ireland to a friend?
Yes
Why?
it is a good company with good incentives
What tips or advice would you give to others applying to TUI UK & Ireland?
be yourself and be friendly
