Fraud Investigator Review

I investigate allegations of benefit fraud by gathering evidence to prove or disprove the allegation. My investigation may progress to criminal prosecution of a claimant.

I think it is very well organised. Sometimes I find some of the modules contain too much information for one session and I think a lot is crammed into one day. The practical experiences of the mock court day were very useful.

I have a quarterly review with my line manager. I am given the time I need to complete my apprenticeship work. It is very much down to self planning and is up to me to schedule time to complete my coursework etc.

My tutor has made it clear that he is there if I need additional support. Sometimes when I have asked for help the response has been a little ambiguous, I do feel some of the support could be clearer with examples.

From my understanding the previous qualification was just as useful in my role but completed over a much shorter time. I do find that I am doing tasks in my role that we have not yet covered in the apprenticeship. I think it would be better if the course were more intense over a shorter period so that I was fully qualified before I started working on live cases.

Yes

Flexible working, good benefits package including pension. Good work ethics for diversity and inclusion.