Executive Officer Review
at Department for Work and Pensions
Level 3 Apprenticeship
Business Operations
Pontypridd CF37 5YN, UK
Review Submitted: March 2025
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
As operation delivery officer, I support the decision making team for customers by looking through available evidence and following legislation and guidance provided by the company.
To what extent do you enjoy your programme?
4/5
It is absolutely great experience for me. It support my learning and ability to give my best at work
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes, I developed a better listening skills, effective ways to communicate with customers and proper ways to question
Structure and Support
How well organised/structured is your programme?
5/5
It is well organised as programme is done sequentially and mock tests and exam follows to rate learning experience
How much support do you receive from your employer?
4/5
I receive daily support and as at required to assist me
How much support do you receive from your training provider when working towards your qualifications?
5/5
I get the best support I could ever imagine with monthly review sessions and periodic time for progress
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It is has be awesome. I more self aware of what I do on the job role and how it affects my performance in the job.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes, we engage in team's activities that engage everyone outside of work.
Recommendations & Advice
Would you recommend Department for Work and Pensions to a friend?
Yes
Why?
The company demonstrates her value. There is alot of support and teamwork to get work done. The company prioritises employee wellbeing and family.
What tips or advice would you give to others applying to Department for Work and Pensions?
I would inform applicants that it is an environment that promotes growth and career progression.
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4
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2.3
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