Travel consultant apprenticeship Review
at TUI UK & Ireland
Level 2 Apprenticeship
Customer Service
Exeter
Review Submitted: March 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
What I do in a day is help my team with admin jobs and helping customers find their perfect holiday and making sure they are ready for their holiday.
To what extent do you enjoy your programme?
5/5
I enjoy my programmed throughly because I’m learning new stuff all the time while also getting a job and qualifications out of it.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt many new skills such as improving my customer service skills like dealing with difficult customers
Structure and Support
How well organised/structured is your programme?
5/5
It is very well structured with meetings to show you how to use systems and support there if you need it
How much support do you receive from your employer?
5/5
I get given days off the shops floor to complete my assignments
How much support do you receive from your training provider when working towards your qualifications?
5/5
I get lots of support with calls to go through how to achieve the best grade
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Recommendations & Advice
Would you recommend TUI UK & Ireland to a friend?
Yes
Why?
I would recommend this to a friend due to the skills you learn
What tips or advice would you give to others applying to TUI UK & Ireland?
T
