Activities Manager Review
at David Lloyd Clubs
Degree Apprenticeship
Hospitality Management
London
Review Submitted: March 2025
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Manage 6 departments (DLKids, Gym, Group Exercise and Blaze, Swimming, Racquets) ensuring all product run at a premium service across the club.
Checking and promoting member participation in all the activities.
Plan and strategize the activities for each department, reviewing programming monthly and operating based on costs and revenue budgets.
Manage the club from the front doing multiple Duty Manager shifts each month.
Ensuring all departments look and operate safely and at a premium level and follow all the H&S policies and the service standards.
Checking and promoting member participation in all the activities.
Plan and strategize the activities for each department, reviewing programming monthly and operating based on costs and revenue budgets.
Manage the club from the front doing multiple Duty Manager shifts each month.
Ensuring all departments look and operate safely and at a premium level and follow all the H&S policies and the service standards.
To what extent do you enjoy your programme?
4/5
The programme is adding to my current knowledge giving me more tools to do my job better. I am enjoying the course so far and looking forward to do more.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Improved:
- Self-organization and time management skills
- Marketing and business acumen
- Self-awareness and managing a team
- Handling customer service issues and general skills
Learned:
- HR processes managing the team and employees
- Lead and chair meetings
- Leadership skills
- Self-organization and time management skills
- Marketing and business acumen
- Self-awareness and managing a team
- Handling customer service issues and general skills
Learned:
- HR processes managing the team and employees
- Lead and chair meetings
- Leadership skills
Structure and Support
How well organised/structured is your programme?
4/5
The programme offers enough time to allow us to complete the coursework around our regular working hours. The modules have some gaps in between so you are not constantly under pressure. You can program your work/holidays well ahead in time having the dates already set for the whole duration of the course since the beginning.
How much support do you receive from your employer?
4/5
The employer allows me to take all the necessary time to do my activities in line with the apprenticeship guidelines. I can adjust my shifts if I have mandatory training to attend or if I need to complete assignments in time.
How much support do you receive from your training provider when working towards your qualifications?
4/5
The training provider supports us constantly with extra workshop and seminars about academic skills. We have a personal tutor we meet at least once a month to help us go through the apprenticeship's coursework. We have the possibility to extended the submission deadlines with no penalties if we have personal issues or too busy with work
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It's only the first few months but I believe that in the long run I will see more benefits having more knowledge. So far it has been helpful.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
We organise extra activities ourselves. All the activities mentioned in the examples plus charity events, social clubroom events, staff and club members party and more.
Recommendations & Advice
Would you recommend David Lloyd Clubs to a friend?
Yes
Why?
Each year DL is nominated by the Sunday Times as Top 25 Big Company's to Work For.
As employees we have a lot of benefits and they support us in our careers and wellbeing. For example letting us participate in degree apprenticeship!
As employees we have a lot of benefits and they support us in our careers and wellbeing. For example letting us participate in degree apprenticeship!
What tips or advice would you give to others applying to David Lloyd Clubs?
If you are professional and show commitment, you can get well rewarded for it and go very far.
