Junior Management Consultant Review
at IBM
Higher Level Apprenticeship
Management Consulting
Hursley
Review Submitted: March 2025
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
5/5
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Skills Development
4.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My role involves guiding users through the process of getting set up on our workbench platform. On a day-to-day basis, I facilitate onboarding sessions, provide troubleshooting support, and ensure smooth user transitions. I collaborate with the development team to gather feedback, resolve issues, and contribute to improving the user experience. My role requires strong communication skills, attention to detail, and a proactive approach to problem-solving. Overall, it's a dynamic role that combines technical support with customer service.
To what extent do you enjoy your programme?
5/5
I really enjoy my apprenticeship programme! It offers a great mix of learning and hands-on experience. I appreciate the opportunity to work on real projects, like the onboarding process for the workbench, which gives me a sense of purpose and accomplishment. The supportive team environment and the chance to collaborate with experienced professionals have also made the experience enjoyable. I’m constantly learning new things, and the variety of tasks keeps me engaged and motivated. Overall, it's been a rewarding and fulfilling experience so far.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes, during my apprenticeship, I've developed several new skills and honed existing ones. I've gained a deeper understanding of user onboarding processes, improving my ability to communicate technical information clearly to non-technical users. Additionally, I've enhanced my problem-solving skills by troubleshooting user issues and finding solutions quickly. I've also developed project management skills by coordinating with different teams to ensure smooth onboarding. Lastly, my ability to adapt to new technologies and work in a collaborative environment has improved significantly, further enhancing my efficiency and teamwork abilities.
Structure and Support
How well organised/structured is your programme?
5/5
The programme is well-organised and structured, which has made it easier to balance learning and hands-on tasks. There’s a clear roadmap for my development, with defined milestones and regular check-ins to assess my progress. I also appreciate the structured support from my mentors, who provide valuable feedback and help me stay on track. The combination of formal training and real-world experience has made the programme both structured and flexible enough to allow personal growth.
How much support do you receive from your employer?
5/5
I receive excellent support from my employer. The team is always available to offer guidance, whether it’s through regular check-ins, mentorship, or feedback on my tasks. I feel encouraged to ask questions and seek help whenever needed, which has been crucial for my growth. My manager and colleagues are approachable and offer constructive advice that helps me improve. Additionally, the company provides resources like training sessions and access to tools that are essential for my role. This supportive environment has made a big difference in helping me succeed in my apprenticeship.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive strong support from my training provider while working towards my qualifications. They offer a well-structured curriculum that aligns with my role and ensures I gain the necessary knowledge and skills. There are regular meetings with my assigned trainer to discuss progress, address any challenges, and ensure I understand the material. The provider also offers additional resources like workshops and online materials, which help reinforce learning. If I need extra assistance, they are always responsive and ready to offer guidance. Overall, the support is comprehensive and has played a key role in my development throughout the programme.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel that my qualification through the training provider has significantly enhanced my performance in my role. The knowledge I've gained from the course has directly applied to the tasks I manage as an onboarding coordinator, particularly in areas like process optimisation, problem-solving, and effective communication. The skills I've developed in project management and user experience design have also allowed me to better support users and work more efficiently with my team. Overall, the qualification has given me a strong foundation that I can build upon, making me more confident and capable in my day-to-day responsibilities.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes, there are many opportunities to take part in give back. There are many volunteering opportunities including speeking to students about apprenticeships and making things to give to the homeless. There are also lots of communities to take part in and blogs to post on. Give back is a large part of the IBM culture.
Recommendations & Advice
Would you recommend IBM to a friend?
Yes
Why?
I would recommend IBM to a friend because it’s a company that truly invests in its employees’ growth and development. The apprenticeship programme is structured and offers hands-on experience in a supportive environment, allowing you to learn while working on real-world projects. The culture at IBM is inclusive and collaborative, which makes it easy to thrive and feel valued. Plus, the opportunity to work with cutting-edge technology and alongside talented professionals is a great way to build your career. IBM really encourages continuous learning and provides the resources to help you succeed. It’s a great place to grow both personally and professionally.
What tips or advice would you give to others applying to IBM?
My advice for anyone applying to IBM would be to focus on showcasing both your technical and interpersonal skills. IBM values a combination of problem-solving abilities, communication, and adaptability. Be prepared to demonstrate how you've worked in teams or tackled challenges, as collaboration is a big part of the culture. Research the company and its values to show that you're genuinely interested in their mission. Also, don't be afraid to ask questions during the interview process – it shows initiative and curiosity, which are qualities IBM values. Lastly, be open to learning and growing, as IBM provides plenty of opportunities for development and mentorship.
