Telesales executive Review
at Evri
Higher Level Apprenticeship
Sales
Morley, West Yorkshire
Review Submitted: January 2025
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
5/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I engage with customers daily to discuss the range of services we can provide.
To what extent do you enjoy your programme?
4/5
I thoroughly enjoy my programme as it allows me to develop valuable skills, engage with customers, and achieve measurable results. The dynamic nature of the role keeps me motivated, and I find satisfaction in contributing to the team’s success while growing professionally.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
In my telesales role at EVRi, I’ve enhanced my communication and negotiation skills, developed stronger customer relationship management abilities, and gained expertise in presenting tailored solutions to meet client needs effectively.
Structure and Support
How well organised/structured is your programme?
5/5
The programme is well-structured, providing clear goals and expectations, with ample support and resources to succeed. Regular training sessions and feedback ensure continuous development, while a clear framework helps maintain focus and productivity.
How much support do you receive from your employer?
5/5
I receive excellent support from my employer, including regular training, constructive feedback, and guidance when needed. They ensure I have the resources and assistance required to perform effectively and grow within my role.
How much support do you receive from your training provider when working towards your qualifications?
4/5
I receive strong support from my training provider, including clear guidance on assignments, regular check-ins to track progress, and helpful resources to assist in achieving my qualifications. Their feedback and encouragement are invaluable.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
My qualification through the training provider significantly enhances my performance by equipping me with relevant knowledge, practical skills, and techniques that I can apply directly to my role. It provides valuable insights that improve my effectiveness and confidence at work.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
There are multiple networking events that happen during the year.
Recommendations & Advice
Would you recommend Evri to a friend?
Yes
Why?
Yes, I would recommend EVRi to a friend. It’s a supportive and dynamic workplace that offers great opportunities for personal and professional growth, with a strong focus on employee development and customer satisfaction.
What tips or advice would you give to others applying to Evri?
Research the company thoroughly and understand its values and services. Highlight your communication and problem-solving skills during the application process. Be prepared to showcase your ability to work in a fast-paced environment and your focus on delivering excellent customer service.
