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Higherin

Account manager Review

at Evri

Higher Level Apprenticeship

Sales

Morley, West Yorkshire

Review Submitted: February 2025

Overall Rating

4.1 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
4/5 - Skills Development
4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
calling and emailing shippers dealing with disputes and issues, whether that be collections, IT related, claims, customer service etc. then we have to do our check-in calls answer the phone on our landline system. the day does vary, as sometimes it could be ongoing issues your dealing with.
To what extent do you enjoy your programme?
4/5
i do really enjoy it, especially the fact i have the opportunity to work with other apprentices and graduates so we can learn from each other

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
i have developed my confidence talking to new people, networking, presentation skills, being more resilient and resourceful that i noticed i use in my day to day work life.

Structure and Support

How well organised/structured is your programme?
4/5
i like the structure, how we had a certain amount of time to do online learning so we can enter gateway, then the 5000 word right up is given in a reasonable time frame to complete as well as the prep for the presentation/ professional discussion
How much support do you receive from your employer?
5/5
i receive support whenever i need it which is great, i can message or call my manager if needed but my colleagues are equally helpful which i appreciate.
How much support do you receive from your training provider when working towards your qualifications?
5/5
the same as my employer, i have the same support from my training provider
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
i am certain i can pass the course, it is just my distinction that i want to focus on and aim for but i have people around to help if needed, but i have already done some mocks that have aided me as i was able to receive some good feedback
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
not that i know of

Recommendations & Advice

Would you recommend Evri to a friend?
Yes
Why?
great apprenticeship programme, support colleagues, great work environment, adaptable environment and flexible with allowing people to work at home etc.
What tips or advice would you give to others applying to Evri?
be yourself, be prepared for the fast moving industry logistics is as some people may not like this.
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