Account manager Review

Item: Account manager at Evri
Rating: 4.1
Author: Anonymous

at Evri

Higher Level Apprenticeship

Sales

Morley, West Yorkshire

Review Submitted: February 2025

Overall Rating

4.1 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role

4/5 - Skills Development

4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

4/5

calling and emailing shippers dealing with disputes and issues, whether that be collections, IT related, claims, customer service etc. then we have to do our check-in calls answer the phone on our landline system. the day does vary, as sometimes it could be ongoing issues your dealing with.

To what extent do you enjoy your programme?

4/5

i do really enjoy it, especially the fact i have the opportunity to work with other apprentices and graduates so we can learn from each other

Skills Development

Have you learnt any new skills or developed existing skills?

4/5

i have developed my confidence talking to new people, networking, presentation skills, being more resilient and resourceful that i noticed i use in my day to day work life.

Structure and Support

How well organised/structured is your programme?

4/5

i like the structure, how we had a certain amount of time to do online learning so we can enter gateway, then the 5000 word right up is given in a reasonable time frame to complete as well as the prep for the presentation/ professional discussion

How much support do you receive from your employer?

5/5

i receive support whenever i need it which is great, i can message or call my manager if needed but my colleagues are equally helpful which i appreciate.

How much support do you receive from your training provider when working towards your qualifications?

5/5

the same as my employer, i have the same support from my training provider

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

4/5

i am certain i can pass the course, it is just my distinction that i want to focus on and aim for but i have people around to help if needed, but i have already done some mocks that have aided me as i was able to receive some good feedback

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

2/5

not that i know of

Recommendations & Advice

Would you recommend Evri to a friend?

Yes

Why?

great apprenticeship programme, support colleagues, great work environment, adaptable environment and flexible with allowing people to work at home etc.