Shift Manager Review
at McDonald's
Level 3 Apprenticeship
Hospitality Management
Bradford
Review Submitted: May 2024
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I am a shift manager. I work with various different people with different walks of life. I take a leadership approach and ensure that everything is running smoothly to enhance the top customer satisfaction.
To what extent do you enjoy your programme?
5/5
I am enjoying it a lot. It gives you further insight of hospitality and allows you to work with different people. The learning is interesting and gives you advance knowledge on how the hospitality industry works.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have a learning plan set out from my mentor. I also do off the job hours where I learn new things whilst getting paid. I have a personal development plan to which I look at my strengths and weaknesses and look for opportunities to improve (SWOT analysis).
Structure and Support
How well organised/structured is your programme?
5/5
It is very organised. It is all dated so you know when certain things are due in. We have monthly HIG chats and PRs which are very reassuring that I have the support I need.
How much support do you receive from your employer?
5/5
A lot. As mentioned above, I get monthly HIG chats and PRs and anytime I need help I get the support I need.
How much support do you receive from your training provider when working towards your qualifications?
5/5
All the support I need. I know if I have any issues that I can email them and they will respond with the answers. I know that there is always someone to go to when I need help.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It has massively improved my confidence and motivation towards work. I went from someone who was very quite and didn't delegate tasks out to someone who is very confident and is looking at different leadership styles to improve.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes! There are many activities posted on workplace where you can get involved in your own store or other stores.
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
It is a outstanding opportunity which is often over-looked. Since starting my career at McDonald's, I have received nothing but the best support! The opportunities are endless!
What tips or advice would you give to others applying to McDonald's?
Be yourself. This company allows your personality to shine! Take every opportunity you are given and have fun! :)
