Supervisor Assistant Review
at Enterprise Mobility
Level 2 Apprenticeship
Customer Service
Folkestone
Review Submitted: May 2024
Overall Rating
4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
5/5
-
Skills Development
3.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
PIPs, coaching comments, operational planning, team welfare, statistical reporting, meetings with accounts
To what extent do you enjoy your programme?
2/5
The only thing for me that has been a hardship is filling the time on learning log - and I have felt the modules have been somewhat similar in a few instances which has been demotivating
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt a lot of new skills such as time management, self awareness, learning styles to name a few
Structure and Support
How well organised/structured is your programme?
3/5
It's very much a quick overview and discussion on the next topic and get on with it which at first after being out of the academic field for a number of years took a while to get back into.
How much support do you receive from your employer?
5/5
A lot!
How much support do you receive from your training provider when working towards your qualifications?
2/5
Very basic, as I said overview on what the next topic was on and some reading material and left to it. I did reach out once to ensure that my assignment was okay before submission but was given minimal feedback.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I think the modules have helped me in my role - but i think a lot of that has come from the seminars within my company have helped me more so.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
We have networking events that we can attend where applicable but a lot of of our working network is working from home so this can be harder to orchestrate.
Recommendations & Advice
Would you recommend Enterprise Mobility to a friend?
Yes
Why?
I have worked with the company for a number of years and can honestly say I have had so much support from all of my managers and from teams outside of this. I feel encouraged, heard and feel like and asset.
What tips or advice would you give to others applying to Enterprise Mobility?
Ensure you have the drive to succeed, learn, listen and be a team player, don't be afraid to ask questions and reach out for help and you will go far.
