Lead Fleet Coordinator Review
at Enterprise Mobility
Level 3 Apprenticeship
Customer Service
Shrewsbury
Review Submitted: May 2024
Overall Rating
3.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
2.5/5
-
Overview of Role
4/5
-
Skills Development
3.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Work in the maintenance department, manage a team of 7 people, we are in the reactive team which means we handle incoming calls and emails from customers, handle bookings, breakdowns and defects.
To what extent do you enjoy your programme?
2/5
I enjoyed the workshops and our trainer, struggled with the amount of work to do alongside normal job.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Learnt new and developed existing skills through Team Leader Level 3 Apprenticeship
Structure and Support
How well organised/structured is your programme?
3/5
It is organized and structured, can fall behind with the amount of work given.
How much support do you receive from your employer?
4/5
Supervisor gave support and time away from the role to allow me to catch up on my pareto work
How much support do you receive from your training provider when working towards your qualifications?
4/5
Lots of support from trainer and skills coaches
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I believe it has improved my decision making, helps me handle difficult conversations and situations and has improved my review writing
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
I believe so but it's more surrounding DE&I. Would be nice to start a sports team
Recommendations & Advice
Would you recommend Enterprise Mobility to a friend?
Yes
Why?
Career opportunities and benefits
What tips or advice would you give to others applying to Enterprise Mobility?
To be yourself and open & honest
