Lead Representative Review
at Enterprise Mobility
Level 3 Apprenticeship
Customer Service
Aldershot
Review Submitted: May 2024
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
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Skills Development
4.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Managing a team of 10 people providing a car rental service, completing tasks such as auditing, performance reviews,
To what extent do you enjoy your programme?
4/5
I love it, gives an extra challenge alongside my job role, it is very relevant to my job and makes me a better team leader
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Learnt lots of new communication styles
Structure and Support
How well organised/structured is your programme?
5/5
Very well, monthly meetings with my tutor as well as knowing she is always on hand
How much support do you receive from your employer?
5/5
My manager supports me fully, i get 6 hours during work every week to spend on my programme
How much support do you receive from your training provider when working towards your qualifications?
5/5
So much support, get lessons monthly as well as messages checking in
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It has helped me even so early on, learning which communication styles i use, how best to deal with difficult conversations and be the best team leader i can
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
We have a profressional networking event once a year to announce super stars and win awards
Recommendations & Advice
Would you recommend Enterprise Mobility to a friend?
Yes
Why?
The people and work ethos is unmatched, such a flexible company that has founding family values at heart
What tips or advice would you give to others applying to Enterprise Mobility?
To have great customer service skills and an open mind
