Senior Customer AssistanceRep Review
at Enterprise Mobility
Level 3 Apprenticeship
Transport Planning
Bristol
Review Submitted: May 2024
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My Role is to provide vehicle rentals to commercial businesses. The role also includes admin i.e. phone calls, emails etc...
To what extent do you enjoy your programme?
5/5
I like the new things I have learned, the different methods when being a team leader and looking after your team etc...
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learned many new skills especially along side the apprenticeship.
Structure and Support
How well organised/structured is your programme?
5/5
The programme is very well structured with monthly catch ups with the skills coach.
How much support do you receive from your employer?
5/5
I receive all the support I need and any help that I may require. Any time I may need to complete something they will always make it possible for me.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive a lot of support when needed and they are always there if I need any help or advise with something.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It gives me a better understanding on how to approach people, how to adapt to other peoples learning abilities. It also helps me find new ways on motivating the team.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
There are plenty of things you can participate in work, whether it's getting involved with Children and Need, doing something for Charity, Pride week etc...
Recommendations & Advice
Would you recommend Enterprise Mobility to a friend?
Yes
Why?
For anyone who wishes to gain more knowledge or an extra qualification Pareto is a great apprentice to go on. Great people in their and endless support throughout.
What tips or advice would you give to others applying to Enterprise Mobility?
Make sure you have the time to do this and there is a lot of work that goes into this and a lot of workshops to attend as well.
