OOH Team supervisor Review
at Enterprise Mobility
Level 2 Apprenticeship
Customer Service
Staffordshire
Review Submitted: May 2024
Overall Rating
4.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Looking after and managing the out of hours customer service team
To what extent do you enjoy your programme?
5/5
i enjoyed it a lot. It was really interesting and engaging
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
yes, i have learnt alot through my apprenticeship
Structure and Support
How well organised/structured is your programme?
3/5
sometimes it was repetitive but it covered a lot. There was a lot of structure that allowed me to apply learning to my job role
How much support do you receive from your employer?
5/5
ALOT - very supportive in everything that i did
How much support do you receive from your training provider when working towards your qualifications?
5/5
ALOT - Juliet was there whenever i needed
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
it has provided me with tools and learning that have helped me develop my career and learning further
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
yes we have committees and development programmes we can join
Recommendations & Advice
Would you recommend Enterprise Mobility to a friend?
Yes
Why?
Enterprise has helped me build and grow a career i never expected to have. Its made me understand what i love about working and helps me excel in areas of development. Enterprise really values people for people and cares a lot for employee development
What tips or advice would you give to others applying to Enterprise Mobility?
Be open to any opportunities
