Business Administration Apprentice - Admin/Business Support Review
at Balfour Beatty
Level 3 Apprenticeship
Customer Service
Thurnscoe
Review Submitted: April 2024
Overall Rating
3.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
3/5
-
Skills Development
3.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My role is split between between being the point of contact for customers contacting East Sussex highways as well as the working in the mobilisation hub, helping with general admin that is involved when mobilising and demobilising sites.
To what extent do you enjoy your programme?
4/5
I am currently enjoying the programme, especially in regards to the roles I am operating in as it helps expose me to other areas of the business and has allowed my to interact with many different people in the business too.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
I have definitely felt that a key skill I have improved upon is my confidence, whether this be in regards to speaking in a group or my own self confidence that the work I am completing is correct and to a good standard
Structure and Support
How well organised/structured is your programme?
2/5
I would say the programme itself is fairly organised with a large variety of people and resources able to assist you, however it can be a little daunting at first with the scale of the programme itself.
How much support do you receive from your employer?
5/5
I have received a large amount of support from not just my manager but also other employees within my teams. People are always willing to help and support me in any aspect, even non related queries regarding college.
How much support do you receive from your training provider when working towards your qualifications?
3/5
I revive some support from my training provided at Chesterfield college, however I don't have a large amount of interaction with them. They are always available though if I needed as there are teams I can email within the group itself.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
I feel to some degree that the qualification will help me perform better in my role as it will help improve my confidence as well as my overall knowledge, however for me personally I believe that the experience you gain in a certain role will benefit you more in the future.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
There are several other extra-curricular actives that are available, we have previously had a football team which I was apart of which played every week. Also the teams I am involved in do try to meet outside of work every other month or so to do some form of social activity.
Recommendations & Advice
Would you recommend Balfour Beatty to a friend?
Yes
Why?
Everyone I have interacted so far within the business have been very approachable and supportive. I also the believe that there is a huge amount of opportunity to grow a career in this industry.
What tips or advice would you give to others applying to Balfour Beatty?
Try and see over aspects of the business to meet new people and better understand the overall processes.
