Travel Adviser Apprentice Review
at TUI UK & Ireland
Level 3 Apprenticeship
Sales
Aberdeen
Review Submitted: March 2024
Overall Rating
2.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
2/5
-
Overview of Role
2/5
-
Skills Development
2.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
2/5
Mt role involves serving customers and building holidays that fit their needs, alongside studying for my apprenticeship
To what extent do you enjoy your programme?
2/5
I enjoy my programme as it is giving me an opportunity to get a qualification which i otherwise before starting at tui i wouldnt have gotten a chance to get
Skills Development
Have you learnt any new skills or developed existing skills?
2/5
I have developed good time management skills, as well as learning how to handle irate customers
Structure and Support
How well organised/structured is your programme?
2/5
In my opinion i feel my programme could be better structured, i feel if it was in a physical paper formed booklet it would be easier to follow, for me anyway as i am a visual physical learner
How much support do you receive from your employer?
2/5
I receive little support from my store manager, my deputy manager is more helpful and supportive, my store manager only cares about store numbers
How much support do you receive from your training provider when working towards your qualifications?
5/5
My apprentice coach is absolutely fantastic, she has helped develop a more structured way fro me to get through my work in a more timely manner, i feel i have struck gold with her helping me throughout my apprenticeship
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
My qualification is very generalised in my role and is by no means mandatory to be able to do my job
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
there arent many extra caricular, my team has their own group of people they spend time with ( long time serving staff
Recommendations & Advice
Would you recommend TUI UK & Ireland to a friend?
No
Why?
I feel if they wanted to do airline i would absolutely recommend it to them, but if they wanted to work in a retail store i would recommend a different travel agent as they have better incentive and shift patterns
What tips or advice would you give to others applying to TUI UK & Ireland?
Dont unless its airline, retail is so much work for little pay and rubbish incentive & commission
