Administrative Officer Review
at Home Office
Level 3 Apprenticeship
Business Operations
Tilbury
Review Submitted: February 2024
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I provide administrative support for Border Force officers, this can be arranging vehicle repairs and maintenance, ordering equipment and uniform, escorting visitors, such as engineers into the port. Producing and analysing data.
To what extent do you enjoy your programme?
5/5
I really enjoy learning as I work and I look forward to going to work every day. I feel valued as an officer of Border Force.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learned a lot of new skills about the workings of the organisation of the Home Office and Border Force. I have learned about invoicing to a Home Office level, managing a fleet of 18 vehicles. I have also bolstered existing skills from previous jobs.
Structure and Support
How well organised/structured is your programme?
5/5
It is very well structured, with workshops for each phase of the apprenticeship. This sets me up nicely for the upcoming tasks and assessments.
How much support do you receive from your employer?
5/5
My Higher Officer is very supportive and encouraging and liaises with my apprentice tutor regularly to help with my journey to gateway.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive regular feedback and support in workshops from my tutor and she's always on hand to help explain or help me with any issues.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel that what I have learned about stakeholders and project management has helped me greatly in my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Not that I have discovered yet.
Recommendations & Advice
Would you recommend Home Office to a friend?
Yes
Why?
It is a great organisation carrying out many services for the public that are very much needed.
What tips or advice would you give to others applying to Home Office?
It is a great career opportunity for young and older applicants, with many paths of progression or interest. If wish I could've applied 20 years ago.
