Delivery Systems Manager Review
at Royal Mail Group
Higher Level Apprenticeship
Business Operations
Ashford, Kent
Review Submitted: February 2024
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Supporting the operation with delivery systems, using outputs; data and feedback to improve business efficiency and optimise the current processes
To what extent do you enjoy your programme?
5/5
It has been a great experience to meet with colleagues from different aspects of the business. To see their understanding grow and the joint support and mutual respect was outstanding.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt more about continuous improvement and which resource and processes can be used to improve how i work. Learnt about improvement tools and techniques that i had not encountered before and was encouraged to continue my learning elsewhere
Structure and Support
How well organised/structured is your programme?
5/5
The programme was very well structured. The tutor was very supportive and able to give great examples and encouragement
How much support do you receive from your employer?
5/5
I was given the time needed to do the course and to then prepare for my end point assessment. I was given time and space for the EPA.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Got every bit of support and advice i could need. I was very impressed with them. They ensured that i had to data and information. They tested my understanding and provided some excellent materials to support me throughout.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification has given me the confidence in using the tools and techniques in meetings and in my role. i feel i can use them to have proper structured conversations and understand better how Continual Improvement can be used in different aspects of the business
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
We do have different events at work. There are different fund-raising activities being proposed all the time. The only issue is keeping in touch with the cohort that i went through the apprenticeship with
Recommendations & Advice
Would you recommend Royal Mail Group to a friend?
Yes
Why?
It is a great place to work, as there are plenty of opportunities to improve and expand your knowledge and your career
What tips or advice would you give to others applying to Royal Mail Group?
Ensure that you are willing to learn and keep an open mind on the different roles and opportunities that the business can offer.
