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Higherin
Hilton

Assistant Reception Manager Review

at Hilton

Level 3 Apprenticeship

Hospitality Management

London

Review Submitted: February 2024

Overall Rating

4.9 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4.5/5 - Overview of Role
5/5 - Skills Development
5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Assistant Reception Manager - assisting team with day to day reception operations, training, delivery of guest experience, improving departmental KPIs
To what extent do you enjoy your programme?
5/5

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
Math and English, communication, emotional intelligence, leadership skills and management styles, business improvement recommendations, customer service skills

Structure and Support

How well organised/structured is your programme?
5/5
How much support do you receive from your employer?
5/5
How much support do you receive from your training provider when working towards your qualifications?
5/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5

Recommendations & Advice

Would you recommend Hilton to a friend?
Yes
Why?
Personal and professional development, opportunities for career growth
What tips or advice would you give to others applying to Hilton?
Learn as much as possible and enjoy the journey!
In This Review
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