Patient Services Team Leader Review
at Royal Cornwall Hospitals NHS Trust
Level 3 Apprenticeship
Truro
Review Submitted: January 2024
Overall Rating
4.2 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
4/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
My role is working in patient service as a team leader of the General Office and reception services. To manage a team across the hospital to meet the requirements of the RCHT targets in an administrational role.
To what extent do you enjoy your programme?
4/5
I enjoyed the knowledge and confidence it has given me to progress in my career in the RCHT
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learnt new management skills in how to support my team. Different problem solving methods and how to break down projects to get the most out of the ideas behind them.
Structure and Support
How well organised/structured is your programme?
4/5
Very.
How much support do you receive from your employer?
4/5
My employers have been very supportive of me and have helped me find research when I have been unsure on how to find it.
How much support do you receive from your training provider when working towards your qualifications?
4/5
All the support I have needed when I have asked for it.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
it has helped be to gain a promotion before I have finished the course.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
yes
Recommendations & Advice
Would you recommend Royal Cornwall Hospitals NHS Trust to a friend?
Yes
Why?
good career prospects and working environment
What tips or advice would you give to others applying to Royal Cornwall Hospitals NHS Trust?
Do be afraid of set backs, they happen to everyone, it is what you learn from them that help to make us.
Apprentice Junior Data Scientist
at Royal Cornwall Hospitals NHS Trust
- Degree Apprenticeship
- Truro
-
5
Occupational Therapy Technical Instructor
at Royal Cornwall Hospitals NHS Trust
- Degree Apprenticeship
- Truro
-
5
Assistant Management Accountant
at Royal Cornwall Hospitals NHS Trust
- Level 3 Apprenticeship
- Truro
-
4.1
