Service Manager Review
at MOTUS Commercials
Level 3 Apprenticeship
Logistics and Operations
Grimsby DN31 2TG, UK
Review Submitted: May 2023
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
5/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
In my role as a Service Manager i am in charge of a workshop with 5 technicians and also a service advisor and warranty controller. Maintain a high level of working standards and achieve monthly KPI's. Deal with customer complaints/queries.
To what extent do you enjoy your programme?
3/5
I did find at some points throughout the year the programme very stressful with personal and in work reasons
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
How to time manage and delegate job to relevant staff members
Structure and Support
How well organised/structured is your programme?
5/5
Very organised
How much support do you receive from your employer?
5/5
Support has been there when asked for.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Alot of support receive by Chris my trainer which has been very helpful to work towards my qualification
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
The qualification has helped me alot the perform better in my role
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
None
Recommendations & Advice
Would you recommend MOTUS Commercials to a friend?
Yes
Why?
Working environment is very good to work in and the people i work with are great
What tips or advice would you give to others applying to MOTUS Commercials?
Just be yourself
