Crew Member Review
at McDonald's
Level 2 Apprenticeship
Hospitality Management
Birmingham
Review Submitted: May 2023
Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
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Overview of Role
3/5
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Skills Development
3.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Working behind a till, cooking food, interacting with customers, handling deliveries
To what extent do you enjoy your programme?
3/5
I enjoy it quite a bit as it lets me see more into and learn more about the industry I'm working in
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
Working at a fast pace, communication, and problem solving
Structure and Support
How well organised/structured is your programme?
4/5
it can be confusing at times however the majority of the time it is easy to follow and is good resources
How much support do you receive from your employer?
3/5
I do receive a lot of support however getting the time to do it definitely can be difficult
How much support do you receive from your training provider when working towards your qualifications?
5/5
A huge amount of support. My coach is very supportive and has always explained assignments in detail if I haven't been able to get my head around it. My coach is definitely one of the people I'm most thankful of having during this time.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I'm able to see the star differently, I know why things are a certain way and why procedures are in place to protect the customers and the staff.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
I have been involved in optional training meetings and and a social activity.
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
Personally I wouldn't say it's a great long term plan (for some people it is) but it does act as a great stepping stone into the adult world for the younger generations, it teaches important skills and as you progress through the company it only teaches you more, not only skills needed to perform your job as manager say but it teaches you restraint and how to deal with problems or people with a more open mind. It can also set you up with a lot of experience for your next job or for your dream career that you're studying for.
What tips or advice would you give to others applying to McDonald's?
Be respectful of everyone when you start but know to stick up for yourself professionally and calmly, know your rights before starting as not everyone is educated on them. Work to impress at the start then you will have the respect of the managers and they will treat you as someone who knows how to handle them self, and for the U18s they will treat you like an adult.
