Application Support Analyst Review

My daily tasks have changed a few times since starting with Balfour Beatty as my management believe exposing me to all aspects of my team will give me a better understanding of how Balfour Beatty functions. I have found this to be very beneficial, in my past jobs I had little insight into how we worked as a whole or how most processes worked as I would be pigeonholed into one area.
When I first joined Balfour Beatty, I got straight into every-day work with our Access Control Team, seeing how access to applications and environments were strictly controlled to ensure only approved users had access to certain information gave me confidence that I have made the right choice working for Balfour Beatty. My daily tasks with the Access Control Team was creating or editing accounts in environments for users, sometimes I would need to correct information in our Oracle environments.
After that, I briefly worked with our Test Manager where I got insight into how our developers work.
I then briefly worked with our Release Management Team, my daily tasks here focused on staging or deploying releases to our various test environments, carrying out necessary communications so everyone involved knew where releases were deployed to.
I am now working with our HR and Finance support team, since starting last month I have been undergoing Oracle training through Oracle Learning. This learning is giving me great insight into how Businesses control all Human Capital Management and Payroll through Oracle. This has been very helpful in understanding how Oracle can be used for businesses as a fantastic system to control and manage a number of business processes. I have also been learning SQL in this position.
Everyone I have worked with during this time has been fantastic with their support to assist with my learning. My line manager has been fantastic in being supportive and professional through all communications and assisting where possible to help me develop my skills.

I found my programme to be well structured. I would meet with my assessor once every 4-6 weeks, here we would discuss what I need to do next to complete my apprenticeship. It was all straight forward and if I did for whatever reason need any clarification, I could email my assessor and get a quick response to clear anything up for me.

I find my employer is incredibly supportive, not just for my workload - if I am struggling, I can speak out and receive help - but my wellbeing is supported as well. If I need to speak up about any personal issues, I can rely on my manger respecting my privacy and offering any support possible. Thankfully, I have not had any personal issues but my team have created such a friendly and welcoming environment that I know I could rely on them for support if I needed it.

My assessor was very helpful in explaining what units I need to complete and outline what the unit entails so I was not sure at any time what I was to do. I found the training classes to be fantastic, the teachers for my training courses were all knowledgeable on the given subject.

A number of the units for my course were only possible to complete by speaking to people I would otherwise not reach out to. Due to this, I had to put myself out of my comfort zone by reaching out and talk to people I otherwise would not. This helped with my confidence in the workplace.

Yes

Everyone in their respective teams has their back, if they require any support, they will get it.
Balfour Beatty gives anyone the tools they need to develop their skills.
If someone wants to develop themselves - professionally and personally - Balfour Beatty should be at the top of their list as an employer.