travel agent Review
at TUI UK & Ireland
Level 2 Apprenticeship
Marketing
Gloucester
Review Submitted: April 2023
Overall Rating
2.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
2.5/5
-
Overview of Role
3/5
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Skills Development
1.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Selling holidays. dealing with complaints. looking into holiday changes and solving them. Taking payments, issue refunds. Welcoming customers into the store. Looking for holidays to match customers requests and requirements.
To what extent do you enjoy your programme?
2/5
I have enjoyed it, but the lack of support has let me down.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
More on report. Dealing with complaints.
Structure and Support
How well organised/structured is your programme?
1/5
Not well organised. I had regular calls with my assessor, but rarely got time off the shop floor.
How much support do you receive from your employer?
2/5
Little support.
How much support do you receive from your training provider when working towards your qualifications?
2/5
More support, but pushy towards the end.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
It helps as we learn more behind the scenes.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
N/A.
Recommendations & Advice
Would you recommend TUI UK & Ireland to a friend?
Yes
Why?
Nice team.
What tips or advice would you give to others applying to TUI UK & Ireland?
N/A.
