Apprentice Travel Advisor Review
at TUI UK & Ireland
Level 3 Apprenticeship
Customer Service
Bury, Greater Manchester
Review Submitted: April 2023
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role consists of things such as creating special momenta for my customers, ensuring all customers are receiving great customer service.
To what extent do you enjoy your programme?
5/5
I enjoy my programme as I am supported along the way.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt customer service skills.
Telephone skills.
Telephone skills.
Structure and Support
How well organised/structured is your programme?
5/5
Very well, I have frequent teams calls to discuss my progress.
How much support do you receive from your employer?
5/5
I receive a lot of support in my job role and my apprentice role.
How much support do you receive from your training provider when working towards your qualifications?
5/5
A lot of support, I am supported daily.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I am aware of the behind the scenes of the company. It also builds my confidence.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
We have teams that we can join to discuss our individual interests. We also have a wellbeing centre.
Recommendations & Advice
Would you recommend TUI UK & Ireland to a friend?
Yes
Why?
The support is amazing, you learn a lot from working here and it has grown my confidence massively.
What tips or advice would you give to others applying to TUI UK & Ireland?
Be confident and know that the support is always there if you need it.
