Modern Apprentice Review

Item: Modern Apprentice at TUI UK & Ireland
Rating: 4.3
Author: Anonymous

at TUI UK & Ireland

Level 2 Apprenticeship

Customer Service

Clydebank

Review Submitted: April 2023

Overall Rating

4.3 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role

4/5 - Skills Development

4.2/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

4/5

My day-to-day role is me getting used to the workings of working in this TUI store and how to help out the customers.

To what extent do you enjoy your programme?

4/5

I do really enjoy my programme as I have lots of people to help me if I am stuck.

Skills Development

Have you learnt any new skills or developed existing skills?

4/5

I have developed my people and computer skills.

Structure and Support

How well organised/structured is your programme?

4/5

My programme feels very structured. I know what to do and when to do it.

How much support do you receive from your employer?

5/5

I feel very supported by my employer, Whenever I feel stuck or unsure, they always help me out.

How much support do you receive from your training provider when working towards your qualifications?

4/5

When working towards my qualifications, I feel very supported by my employer. They are always asking how I am getting on and if I need any help with it.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

4/5

My qualification training helps me perform better as I gain more confidence when dealing with customers after my training as I feel like I have more knowledge that I can tell them.