Travel Advisor Review
at TUI UK & Ireland
Level 3 Apprenticeship
Customer Service
Glasgow
Review Submitted: March 2023
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
To what extent do you enjoy your programme?
4/5
I enjoy this programme very much as I have always wanted to work in travel and this programme has allowed me to start off in a good place.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes.
Structure and Support
How well organised/structured is your programme?
5/5
It is very well organised, everything is easy access, laid out so I understand and explained when need be.
How much support do you receive from your employer?
5/5
I receive a lot of support from my shop manager, all my colleagues, my apprenticeship coach and the regional manager! The support network is amazing.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My apprentice coach is great at talking me through things and explaining things so that I understand clearly and can use to my advantage.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It helps me to perform better as I can know what to say, do and know to exceed in my job and make sure everything is done the way it should be and to a high standard.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
There are sometimes events e.g hotel brand training, Disney events etc that take place.
Recommendations & Advice
Would you recommend TUI UK & Ireland to a friend?
Yes
Why?
They are an amazing company who care about their staff and customers. The support network from colleagues is amazing and from day 1 you feel part of a very tight team. Everyone is so friendly which makes me enjoy the job even more.
What tips or advice would you give to others applying to TUI UK & Ireland?
100% go for it! You will not regret it. They are the best company to work for in the travel retail industry.
