Travel adviser apprentice Review
at TUI UK & Ireland
Level 3 Apprenticeship
Marketing, Insurance and Risk Management, Business Operations, Finance, Legal/Law
Stockton-on-Tees
Review Submitted: March 2023
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My daily tasks would include, greeting and welcoming customers, help take payments, answer phones and help with customer enquiries, putting some deals on our window and shadowing my colleagues
To what extent do you enjoy your programme?
5/5
I love my job, I love learning new things and skills, meeting new people and seeing their personalities come out, endless benefits too.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt new systems, learnt about new places and excursions and have also developed my people skills to adapt to a situation where I would have to change my whole body language, facial expressions and tone of voice.
Structure and Support
How well organised/structured is your programme?
5/5
The programme is really organised, you get assisgned work which is always in sections, very easy to manage and not too overwhelming.
How much support do you receive from your employer?
5/5
I have lots of support either by my colleagues, my mentor, and there is plenty of other links that i can go on if i need additional support.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My training provider has a lot of support and i always know i can go to them if something is bothering me or i am feeling a little overwhelmed with anything.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Its given me plenty of resources on where to find the information and without me realising i am picking things up and telling customers what i have learnt.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Once a month, we will have a well-being Friday, which includes a morning tea or coffee at one of the local coffee shops, every now and then one colleague will bring food or buy things for us all to share on our breaks.
Recommendations & Advice
Would you recommend TUI UK & Ireland to a friend?
Yes
Why?
Such an amazing opporutinity to be working here, as to endless support of colleagues, always learning on the job, meeting new people and faces, and endless benefits of earning points to stay in a hotels abroad
What tips or advice would you give to others applying to TUI UK & Ireland?
Always reach out for support if you need it, do not be afraid to ask, there is a lot to learn but it is really worth taking the risk and once you knew the basics, everything else falls into place
