Travel Agent Apprentice Review
at TUI UK & Ireland
Level 3 Apprenticeship
Marketing
Exeter
Review Submitted: March 2023
Overall Rating
4.2 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am always dealing with customers whether it is booking them holidays or helping them amend something or even trying to get through to a third party booking, I also deal with phone calls on a daily basis, whether it is answering customers questions or booking them a holiday.
To what extent do you enjoy your programme?
4/5
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learnt a lot, I have more customer service experience and have built a lot of confidence doing bookings face to face and over the phone, It took me a while to answer the phone confidently however now I feel great helping people
Structure and Support
How well organised/structured is your programme?
4/5
How much support do you receive from your employer?
4/5
How much support do you receive from your training provider when working towards your qualifications?
4/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Recommendations & Advice
Would you recommend TUI UK & Ireland to a friend?
Yes
Why?
I think Tui is a great company very popular worldwide and I think we attract a large amount of people who keep coming back because they trust us.
What tips or advice would you give to others applying to TUI UK & Ireland?
Be honest
