People Manager Review
at McDonald's
Level 3 Apprenticeship
Business Operations
Essex
Review Submitted: February 2023
Overall Rating
3.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
4/5
-
Skills Development
3.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
- Dealing with complaints (crew & customers)
- Overseeing training across our seven stores
- Reviewing business/people performance - creating action plans (SWOT)
- Arranging and holding induction meetings
- General admin duties
- Performance reviews and appraisals
- Overseeing training across our seven stores
- Reviewing business/people performance - creating action plans (SWOT)
- Arranging and holding induction meetings
- General admin duties
- Performance reviews and appraisals
To what extent do you enjoy your programme?
3/5
At first I found my programme very stressful, I wasn't given much support from my first LDC.
I ended up starting behind other people on my cohort as I wasn't given all of my logins so wasn't able to get on with my learning.
I ended up starting behind other people on my cohort as I wasn't given all of my logins so wasn't able to get on with my learning.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learnt to be a lot more empathetic and to someone, others can go to.
- Confident in hosting meetings and workshops.
- Able to work under pressure
- Hit KPIs (personal & company)
- Prioritising tasks
- Confident in hosting meetings and workshops.
- Able to work under pressure
- Hit KPIs (personal & company)
- Prioritising tasks
Structure and Support
How well organised/structured is your programme?
3/5
It took a long time to get started on the programme, and with my old LDC I found things extremely difficult to navigate. I now have a new coach who has supported me and helped me get back on track.
How much support do you receive from your employer?
3/5
My employer supports me alot with my programme.
How much support do you receive from your training provider when working towards your qualifications?
4/5
As mentioned before, my old LDC was not very supportive and did not help me get on track. Having my coach has changed my outlook on the programme and I am now confident that I can complete the course.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
I have gained a lot of knowledge since beginning this programme and have imbedded it into my work on a day to day basis.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
We often have events running within our organisation.
We have big company party once a year over Christmas and each store are able to organise days out for their crew also.
We have big company party once a year over Christmas and each store are able to organise days out for their crew also.
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
It is a good place to work to develop multiple skills needed in the world of work.
What tips or advice would you give to others applying to McDonald's?
Be curious, ask lots of questions and take any opportunity given to you.
