Shift Manager Review
at McDonald's
Level 3 Apprenticeship
Hospitality Management
Darlington
Review Submitted: February 2023
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
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Overview of Role
4/5
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Skills Development
4.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My role as a Shift Manager is to ensure that I push to exceed the customers expectations on every shift by leading a team to achieve company targets.
To what extent do you enjoy your programme?
4/5
I really enjoy this programme as it is pushing me towards my future goal of becoming a salaried manager.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes, I have learnt a lot of leadership skills and have recently passed an external team leading principles course through my workplace.
Structure and Support
How well organised/structured is your programme?
4/5
My programme is very well structured/organised as I frequently set dates for regular meetings, tests, and learning sessions to focus on areas of weakness to improve further.
How much support do you receive from your employer?
5/5
I receive a lot of support from my employer as he gives me the time, support, information and opportunities needed to exceed in my programme and at work.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I get a large amount of support as they are on hand 24/7 to help resolve any issues, organise meeting dates, and provide me with the information needed to elevate my progression further.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I t has enabled to to firstly learn new skills which I can implement within my workplace to be a more effective shift manager. And secondly, it has given me the opportunity to progress, mature and support others within my workplace.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
In my workplace, I am part of our stores football team. I also involve myself in external activities (i.e. crew parties, managers meetings/days out etc).
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
It is a fantastic business with many opportunities to progress either within McDonalds, or provide you with the opportunities to learn a large variety of skills which are relevant and necessary in a lot of different aspects of life.
What tips or advice would you give to others applying to McDonald's?
To be confident, be yourself, and take the opportunities given to you as they are fantastic.
