Business Manager Review
at McDonald's
Degree Apprenticeship
Customer Service
Birstall, West Yorkshire
Review Submitted: June 2022
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
running a restaurant, schedule, Projection of sales, controlling a P and L, managing staff wellbeing, ensuring Health and safety is followed, ensuring food safety is followed, Customer service, ensuring operations are running correctly, equipment maintenance, pushing results, setting targets, managing and leading people, delegating tasks, building relationships with stake holders
To what extent do you enjoy your programme?
5/5
I enjoy the team around me and that I learn new skills and increase my knowledge. I enjoy that i can apply what i have learnt at university and apply it in the work place. i do like to promote the degree to others who may be interested in doing it.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have increased my business knowledge and how to run a business. what is important in business. I have improved greatly on my leaderships skills and communication skills. I have learnt how to manage my time more effectively and how to be agile and open with the team around me.
Structure and Support
How well organised/structured is your programme?
5/5
I think COVID and lockdown has not helped with the structure as we had to pause and i think this then let to losing motivation. I think communication between uni and their students could be better. there is a lot of work involved and assignments when we are working as well and have other commitments it can be hard to juggle.
How much support do you receive from your employer?
5/5
As I am business manager it is down to me to ensure i give myself the time and support to get my uni work done. my ops con will allow me time out of the store to get work done when need and this is great for me to get tasks done.
How much support do you receive from your training provider when working towards your qualifications?
5/5
The uni offers a lot of support. [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] is amazing at offering support when needed and there is always help in terms of IT at the uni. the lecturers are always offering support too when needed and extensions if needed. i feel there is support when we need it and when we ask.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
i do think it will help me in my role when I get my degree however i do feel that it already helps me in my role as there is skills that i have learnt so far that have helped me put in to practice tasks at my store to improve it.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
yes. we have crew events twice a year which we organise ourselves but there is also foot ball tournaments we can do. there is always something advertised on social media that shows an event like a charity fund raiser we can join in and be part of if we want to.
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
I have worked for McDonalds for my whole life and i have picked up so many skills, met some amazing people and the wage is competitive. They look after you and always ensure your wellbeing is looked after and any issues they will always try to help. the training we receive is great too.
What tips or advice would you give to others applying to McDonald's?
have an open mind and remember it is a fast paced environment. you must put customers first and ask questions when unsure. be willing to go that extra mile for an customer and the team. Be yourself and be a good team player. be respectful to every one and you will go far
