App/Cloud Support Associate Review
at Accenture
Degree Apprenticeship
Information Technology
Birmingham
Review Submitted: May 2022
Overall Rating
3.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
2.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am DevOps engineer, my role consists of developing automations through tools like Terraform, Azure automation etc. aswell managing infrastructure and operating systems from Windows to Linux. On a day to day basis my work stream changes, while some things like patching are regular- the majority of my tasks are not one in the same
To what extent do you enjoy your programme?
4/5
Personally if we just count purely the enjoyment of the work I can have no complaints. It has challenged me and been rewarding in terms of enjoyment and excitement for the work I do. The company culture in terms of people and attitude has been well suited to me and is another thing that certainly helps me enjoy the programm. But of course there are some frustrations but nothing overwhelming negative or I wouldn't have lasted this long
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have grown enormously in the skills department, when I first arrived (over 3 years ago now) I had little to no cloud experience- With my knowledge being that it was storage for personal photos, files etc.
However, I am now professionally qualified as an Azure DevOps Engineer expert, with qualifications in tools like Terraform. It would take a long time to list all the skills I have gained.
However, I am now professionally qualified as an Azure DevOps Engineer expert, with qualifications in tools like Terraform. It would take a long time to list all the skills I have gained.
Structure and Support
How well organised/structured is your programme?
4/5
I think it is a case by case thing. I for one have benefited massively from being aligned with great teams and people capable of growing me. However I have seen examples where people are left without work for months on end, which is due to their own lack of skills making it hard to find a project but candidly no one is blameless for someone not having skills as it is also on the employer to make sure they have the foundations to gain the skills
How much support do you receive from your employer?
5/5
I personally receive the appropriate amount of support for my needs, I'm at a stage now where I feel comfortable to be given responsibility and support levels required for my role are minimal- but that is not a knock of the employer more a testimony to how they've grown me where responsibility and opportunity are the type of "support" I require to get better.
How much support do you receive from your training provider when working towards your qualifications?
1/5
I personally don't think the training provider is competent. I have distanced myself from lectures and discussions as I don't find them useful and prefer to learn myself using either written content they provide (which is usually quite useful depending on the module) or using the internet. The one time I asked a tutors guidance on if I could write on a topic they said yes, then I received my grade and they blasted me for not reading the brief properly and not writing on the correct topic.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
1/5
Not really at all if I'm honest, the tech that is relevant to me is basic- and I have already learnt in my role and often it is not relevant at all to me if I'm honest. But I guess in some sense it is teaching me other skills.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
There are extra curricular activities. Community/charity events are planned, we have paid for parties at christmas or for special occasions. We have monthly comms sessions where food and drink is provided and socializing is recommended. And out of work drinks/food are often planned around monthly between colleagues but this is not Accenture based.
Recommendations & Advice
Would you recommend Accenture to a friend?
Yes
Why?
There is scope and opportunity to succeed massively at Accenture with the right mindset and opportunities given to you. The people from my experience do care and there are plenty of people who take a lot of pride in development of Apprentices. It's a nice place to work from my experience definitely.
What tips or advice would you give to others applying to Accenture?
Interview wise, be yourself- it isn't better to pretend to be super technical in the interview than just be honest and say you may not have the skills as if you lie they'll figure it out but if you do the truth and they see potential they will hire you. I had no skills but they must have saw potential and they gave me a platform to become skilled.
In terms if you get the job, if you are on a project you don't think is going to benefit you skills wise and you aren't using the latest tech- Don't wait around, push for a move quickly as if you don't you ay struggle to catch up later. The start is important make sure your learning alot.
In terms if you get the job, if you are on a project you don't think is going to benefit you skills wise and you aren't using the latest tech- Don't wait around, push for a move quickly as if you don't you ay struggle to catch up later. The start is important make sure your learning alot.
